Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband Coverage

Eccley
Explorer

‎28-03-2024 11:48 AM

I’ve just moved from BT and now don’t have full broadband coverage throughout my house. The router is downstairs and some rooms upstairs can’t get an internet connection.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎28-03-2024 11:53 AM

Which EE BB plan & router do you have?

Did it not come with some EE WiFi extenders or you can buy some?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
AngelaC7
Visitor

‎11-09-2024 01:09 PM

I'm having same problem. What did you do to resolve it? I'm considering buying an internet extender but not sure what to buy.

0 Helpful
Ewan15
Skilled Contributor
Skilled Contributor
In response to AngelaC7

‎11-09-2024 01:22 PM

Hi Angela

What Broadband Package do you have and what speed?

Do you have a EE Smart Hub Plus router if so you can get some extenders to go with it.

0 Helpful