How do I change ee smart hub from 5GHz to 2.4GHz

[daifisher]

How do I change ee smart hub from 5GHz to 2.4GHz... I need to connect some bulbs... then change it back again...

If anyone can help please...

[XRaySpeX · Accepted solution]

For an EE Smart Hub, but not an EE Smart Router, try separating the wireless channels. On the Advanced / Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". Then connect your devices to the 2.4 GHz SSID if they can't do 5GHz.

[Staceys_Mom]

Is there a way to do this on the EE Smart Router please @XRaySpeX ?

[XRaySpeX]

@Staceys_Mom : Maybe by phoning CS to do it for you from their end. 

[Hails19]

Sorry where can I find this : On the Advanced / Wireless Settings page of the SH there is a button near the top ? Is it in the normal login page ? Thanks H 

[XRaySpeX]

Well, it's the normal login page of a router. Login to your EE SH at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router.

[Jjhjr]

Everything is to the letter until I try and save it. Then it says saving…. Stalls and then quits causing me to reset the system on the box. 

[James_B]

Hi @Jjhjr,

Welcome to the EE Community. 🙂

Which router are you using?

James

[Jjhjr]

I think it's the EE Smart Hub. It's got black ears and has two semi -circle lights on the front. When I log into the Smart Hub dashboard it says EE Smart Hub. So... I guess that is it. Right? 

[XRaySpeX]

@Jjhjr : Don't sound like it unless you've got it upside down & what you call "ears" are feet. The 2 lights at front are just slightly curved slots. Post a pix of it.