Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44224 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85618 Views
  • 11 replies
  • 12 Helpful

Broadband

Hello,I am wondering if you can help me with my broadband. I don't have ethernal sockets at home , the engineer visited my flat and he could not do anything to provide me internet connection.  I am thinking about to buy ethernal adapter to have conne...

Maria145 by Visitor
  • 346 Views
  • 3 replies
  • 2 Helpful

EE BROADBAND SWITCHING OVER CHARGES

I have been offered BT broadband in October, and told me that if I will be switch over to them then there will be no further charges and also I don't have to pay any switch over fee, then I just say Ok if you are offering me and promoting this then I...

Broadband charge is ridiculous!!

Good morning. There isn't a standard contact for EE broadband which is highly annoying. The fact that we pay broadband each month with a decent monthly charge, crap speed where it always drops and then the pricing goes up without knowing! Disgusting ...

Cancel a contract as we have moved abroad

Hi - we signed up for a broadband contract in July and we have now moved aboard so unfortunately we need to cancel the contract.I have tried to ring various numbers but they don’t seem to recognize the mobile number associated with our contract, so I...

Very BAD from EE

While I was enjoying my holiday in New Zeland a member of EE contacted me suggesting and offering me a better deal for home Broadband. At that time I ad no interest of deals of any kind, because I was on the other side of the planet spending good tim...

Upload speed is shockingly slow 0.97mb

Hi my WiFi signal seems to be getting worse my download speed is what ee says it will be but my upload speed is slower than a week in jail I can’t even get a video to load on YouTube or get my ps to work online properly