Community Activity

Contract phone

Hi I placed an order with EE for a mobile phone ive been given an order number beginning with xko but the email header says please call to discuss what does this mean? Ive paid the £30 upfront and was wondering if anyone else has had this thanks 

Marto71 by Visitor
  • 1 Views
  • 0 replies
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Change payment card details

I'm trying to update payment card details using the app and online site. The manage tab on my app doesn't show a payments and billing option. Can someone help please with clear step instructions as I'm running out of credit and only need to add a new...

cesjak32 by Investigator
  • 1760 Views
  • 10 replies
  • 8 Helpful

Smart WiFi Pro connection

I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...

Problem accessing NOW tv app

I should have access to NOW tv through EE but currently even though I am logged into the NOW app  I get asked to choose my membership where it is asking me to pay. I cannot get past this to watch anything Please Help!

Now TV subscription : moved from BT TV to EE TV

Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...

ellemcee by Investigator
  • 144 Views
  • 6 replies
  • 2 Helpful

Broadband for charity

Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...

Dave445 by Visitor
  • 2350 Views
  • 23 replies
  • 3 Helpful