Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43916 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84831 Views
  • 11 replies
  • 12 Helpful

Broadband buffering

I have fibreplus but still get download buffer.  70mb is coming into the router but seems to be lost getting to the smart sky TV.

Cancel line installation

How do I cancel installation man coming to fit line I’ve already got one in so I don’t want to fill out £50 for nothing and will I go active on the 12th still if guy still comes out but doesn’t fit snythjng

Brightbox 1 time settings

 My Brightbox 1 time settings are not syncing. They are set to ntp.readytoconnect.co.uk and show 01 Jan in log.Can this be corrected remotely or do I call CS (or do I need a new router) ?Thanks 

Dennis66 by Established Contributor
  • 274 Views
  • 2 replies
  • 0 Helpful

Topcashback click not showing £47 home broadband deal

There’s a deal for up £200 cashback in Topcashback for the ongoing Home Broadband deals. However, when clicking through, the 900Mb deal is £58 rather than £47, which looks like a bug on EE’s end as it was working fine a few days ago. Any ideas how to...

sorinc03 by Investigator
  • 380 Views
  • 5 replies
  • 1 Helpful