Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43961 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84971 Views
  • 11 replies
  • 12 Helpful

EE home broadband very slow

Hello @Christopher_G @XRaySpeX ,I recently moved in a new flat and registered with EE for home broadband. This is ADSL internet since the leaseholder/freeholder "doesn't want cables flying around the property" when I asked approval for installing fib...

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Horrible terrible company.

What a horrible money grabbing company you are. A nightmare to deal with. I would rather not have a contact or phone than have to deal with EE again. Shame on you and sort yourselves out.

Pleaty80 by Explorer
  • 501 Views
  • 5 replies
  • 6 Helpful

Fibre to Property

I have just received an e mail from BT openreach informing me that FTTP is available at my address. A search on their website confirms this but when I try to upgrade on he EE website it says that my current speed is the maximum available. I tried cal...

my request has been cancelled

Hello, i recently requested to change to EE broadband and had a booking for the 1st of November for a technician to come and install this. I have since then got an email with the above reference number advising my request has been cancelled. Can you ...

Transferring broadband

Hi I am due to transfer from talk talk to EE for broadband but Talk talk want to charge 118 breaking of contract. Is this correct and I believe We will pay this?

Brian116 by Visitor
  • 284 Views
  • 1 replies
  • 1 Helpful

Fibre Max 300

Hi everyone,Just a quick one from me. I'm looking to upgrade my broadband because as of the last two weeks my connection has dropped and it makes it hard to work when I'm at home. Currently, I have the Fibre Max 2 Broadband and I want to upgrade to t...