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Weak broadband at weekend

Wimbornewolf
Visitor

‎03-11-2024 11:38 AM

Every weekend when I watch sport my broadband is weak and it affects picture quality and connection. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎03-11-2024 12:06 PM

Which EE BB plan are you on including its speed? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

‎03-11-2024 02:37 PM

@Wimbornewolf When you answer @XRaySpeX question also include how TV/And or TV type controller is connected..