Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Broadband bill mod edit: title added
Hi everyone,I've just completed my order to move from BT Broadband (with TV) to EE and I'm awaiting my EE kit being delivered.I am a little peeved at BT how they have overlooked their customers when it comes to kit, the Smarthub is old tech now and t...
EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works
I want to cancel broadband
I am trying to find the online chat on the app but cannot find it. If EE still do online chat can someone send me the link
I have received my final broadband bill, but I have not cancelled the service?
Over the last week, I have noticed a real degradation in my internet performance. I have tried the usual - restarting the hub etc.. with limited success. Today is worse than ever. The EE app for connecting to my hub doesn't work very well yet thinks ...
Hi All, long story short don’t trust any special EE offers sent to you after you have decided to move supplier due to their recent price increases…… I have been a long term client of EE and they have always been fair at renewal time but they are now ...
I have a "Green Feathers" bird-box camera that worked fine with a BT Hub. I now have the EE hub.The camera will not connect to the new hub - i tried disabling the 5ghz - didn't helpPlease reply if you have real knowledge of the problem and have achie...
When singing upto EE I was in contract for my land landline with another provider and had £126.00 charges . I believe when I signed upto EE I had a switching offer where EE covers upto £300 charges . Can someone tell me the procedure? Do I pay the fe...
