Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just got EE ultrafast broadband (was with BT but now merged /taken over ) set up app already got a bill (the very next day from having fitted) won’t let me do anything on app unless I put in account number which I can’t get through email I work abroa...
I'm having real issues using the EE online billing service. Why is it that EE send a text with a link that doesn't seem to work? I've searched all through the site and app and cannot view or pay my bill anywhere?
Hi. I received a package at home via Royal Mail which I never ordered. I kept on receiving messages from EE saying that an engineer will come and router fibre installation and blah blah. But I never ever ordered. I just went to EE feltham high street...
I’ve had my broadband for over a year, I have several devices connected and never had any issues until this past week. My sons computer and my iPad have no problem but all our phones my husbands iPad and the tv keep loosing signal or it just goes u...
I have recently changed my broadband after some issues. I have stayed with EE and been given a new contract and new hub. Approximately £19 wqs credited to my account due to the issues. I was then billed £35 for my broadband in 1st June. My broadband ...
I just agreed to change broadband providers today. I’m moving to EE broadband from plusnet. I just got a text from EE saying to ensure my Openreach Modem is connected and showing green. I haven’t got an Openreach modem. My plusnet router just plugs d...
Has anyone else had the broadband connection issues all afternoon on and off and now off again nothing with WiFi working constantly ringing and nothing is happening
so officially switch from BT 900 to BT 1.6 gbps today, and what a disappointment it has been so far, not getting anyway near advertised speeds and even lower than guaranteed speed of 1.3gbps, most i have had is 1150mbps and sometimes shows 870mbps w...
