Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am a new EE customer with a 24 month sim only deal. How do I link my BT Broadband account to get 10% discount on my mobile bill. The salesman in store could not do it when I took out my EE account and I have been going round in circles online ever ...
Received an email from EE telling me that my broadband service had terminated that day .Apparently, the potential purchaser of my house - contracts not exchanged- had told EE that she was moving into the property on a particular date, which was then ...
How can I tell what speeds I can get on my line before I decide what speed to go with
how can i get back to this email or get the emails
I tried to order home broadband online however it’s got declined. I have no had an email with my contract using and monthly bill. Please can you confirm if this has come through. If it hasn’t then please can you confirm no money will be taken my bank...
Hi all,I just moved to EE from BT, readying for the new 1.6 speeds set to launch later this year.Being the same physical network, nothing was required on my side for the transition from BT FTTP to EE FTTP, and the download has remained the same 934 M...
When I made a switch from BT to EE I was assured that there was more gig for same money but every stick in my house is buffering can you explain plz
My line was slammed on June 2nd 23 I knew nothing about this until I phoned that morning because my fibre was down after 20 plus hrs phoning to try and get this sorted the problem now being the order is stuck with BT wholesale it only took just under...
My router not connecting to the network - also showing no signal but getting signal on my phone - have rebooted and reset but still not connecting
