Safe Search

[Mike030609]

Just joined EE for broadband and landline.

Unable to get Safe Search ro work. Keeps saying try again.

Any advice please.?

Many thanks

[JimM11]

@Mike030609 Have a read linked the page below.

EE app release (Android) EE: Game, Home, Work & Learn - Page 2 - The EE Community

[Leanne_T]

Hi there @Mike030609 

Thanks for coming to the community. 

Could you try restarting the router and logging into the app again, do you get the same error? 

Thanks 🙂

Leanne.

[JimM11]

@Leanne_T Been off for weeks now, message has never updated.