Broadband connection

[EG55]

Hi having issues wth my broadband in the RG5 area and cannot get a service check as that's playing up too. Thanks for any input?

[Mustrum · Accepted solution]

@EG55   You could follow the steps in the Help pages:

Contact us about your broadband and landline

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If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

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1. We’ll run tests on your connection to find out what’s going on.
2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
3. If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.

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