Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44137 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85402 Views
  • 11 replies
  • 12 Helpful

Resolved! Transfer a landline number to SIM.

With EE , can I transfer a landline number to SIM, including local area code?  I've done some research, but need to know if EE do this service? Its 2024 and things have changed a lot. I believe now days the process of getting a PAC code for a landlin...

Broadband speed

My broadband speed is down to 10mbps or less. It normally runs at about 56mbps.I can't find anything on the forums to suggest a problem. 

Rfaggy01 by Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful

Resolved! New Broadband and landline

Got new EE broadband with landline (don't know if it's EE or BT for the landline) but it's not working. I have set the broadband up which is fine, phew, glad something works! House phone isn't working, don't know what to do can anyone suggest anythi...

Broadband

Hi I am switching home broadband to a new provider, they are coming to fit a new phone line in 10 days is there anything I need to do in regards to telling EE? Thanks

No Broadband

Broadband went down today, less than two weeks after full fibre being fitted, no issues throughout Xmas and then first day back working from home and service goes down completely! Whole house is connected to Wi-Fi, heating, sky glass, so no TV or hot...

Jamesmax by Investigator
  • 402 Views
  • 5 replies
  • 1 Helpful

BROADBAND WIDTH

Hi allI’m trying to connect aria scales to new EE WiFi, they are intermittently connecting and when they do it says my connection is not private so cannot complete set up. I think this may be due to broadband width? How go I change to allow set up of...

VickyT12 by Visitor
  • 365 Views
  • 2 replies
  • 0 Helpful

Remote Router

My Router is in Office  Outbuilding remote from my house (Around 10  metres,)I want to maximise WI FI signal to Smart TV in house.Tv is on separate Circuit and Breaker to Router and cable not an option .I have a TP extender but weak signal.Can I just...

redtop1 by Visitor
  • 467 Views
  • 1 replies
  • 0 Helpful

Broadband

I’ve been away so just home and paid my outstanding bill which was only a month and a bit , they said everything looks fine there end but I’ve no broadband any suggestions?