Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently switched my mobile to EE so as they were also offering a better deal for broadband (also on BT) it was a no-brainer.I have tried for 8 days on different devices with absolutely zero success from the BT homepage using the EE link and also d...
I was talked into changing to ee broadband from BT (big mistake), earlier this year after contacting BT to get my fibre box moved amd been told it would cost £120, but free if I changed over. My fibre box wasn't moved, which is another story. My issu...
Why can’t I see my account number or view my bills in the app?
Since upgrading to High Fibre, my landline is constantly engaged and I can't ring out.
the confirmation is wanted to be sent to incorrect mobile number (not provided by me)
Hi all,I'm an EE customer. Fiber (FTTP) was installed on my road roughly 6 months ago, and immediately began showing on Uswitch to order from Sky, Talk Talk, PlusNet and Vodafone. My neighbours immediately booked the installs in and have been enjoyin...
Hi Everyone,After some basic help.I used to be a BT broadband customer and have recently switched to EE. I need to manage the access list on my BT Home Hub. I've tried to use my old BT credentials and seem to be getting nowhere fast. Any help greatly...
Please could you advise.I would like to extend my EE fibre broadband to a garden room/office that is too far away for a wireless connection. I already have an external ethernet cable between the buildings. What devices do I need to connect in order...
I've never had to resort to posting on a public forum to get anywhere with a company before but, after an hour or more on the phone to EE (or is it BT? you get passed around from pillar to post) yesterday, I've got nowhere.This isn't the place to go ...
Hi all,We have our broadband and a landline with EE. Our 24-month contract is up at the end of the month and I was sent an email notifying me of this. It stated:- I am on Fibre Plus with Landline, with speeds of 67 mb/s for £35.20 a month (this is co...
