Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've recently upgraded our EE broadband to full fibre. The WiFi speed is good near the router but one floor down in our living room it is disappointingly poor. Is there a booster that can help resolve this problem?
Need to cancel a visit from engineer for Monday 12th feb
Please advise the cancelation charges with three months left on my £43 contract and i would like to download a copy of that contract
I have recently returned (as an EE Business customer) to BT as my broadband supplier After a brief flirtation with another supplier (who I won't name) I called EE to sign up to UltraFast Broadband because the router supplied by the alternative suppli...
I upgraded from old EE to new EE at the end of my old EE contract, no confirmation email nothing, all I know is it activates on the 22nd, can I get this brought forward.
I have just changed my router to Smart Hub Plus. I wish to connect my EE disc extender to it but I am have difficulty pairing it. I have tried bringing the two units in close proximity, going to factory reset and connecting with an LAN cable all to...
Hi, I was wondering if you were able to let me know how to try and get our old land line back too…I was told once the old number was released we can request it back but no guarantee. But I’m not sure how to try and get it back.thank you.Kate
I've just moved from BT to EE for my broadband and I've had a message to say that I can view my bill online. Unfortunately I already have an on line account for my mobile and whatever I do I get logged in to the mobile account. I says that I can merg...
Hi,My partner and I are moving to a new house that has EE FTTP 1gb available (woohoo) so when we move and take our EE home broadband account with us, we will be switching to EE FTTP 1gb (900mb) and as part of the deal, there is an uplift of the data ...
