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Broadband speed

Eric63
Investigator
Investigator

‎20-02-2025 05:59 PM

Upgraded to a new broadband speed this morning. Does anyone know how long it takes to become active.

 

0 Helpful
3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

‎20-02-2025 06:12 PM

@Eric63   It will depend on what service you are on and what you upgraded to.

How did you do the upgrade? Did you not get an email with the information on it?

Eric63
Investigator
Investigator
In response to Mustrum

‎20-02-2025 06:20 PM

Yes it says it is activated but I keep checking the speed. Not any faster yet. I went from FF150 to full gigabyte essentials

 

0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to Eric63

‎20-02-2025 07:11 PM

@Eric63  suggest you reset the router and try again.

Also how are you checking? Best way if with a laptop/pc with a Gb ethernet port via an ethernet cable, but whatever make sure you use something that can cope with the speed.