Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. I have been trying to import some VCF into the hub (DV land line), but I keep getting the error aforementioned. Any clues? I have spotted a similar thread and checked the VCF file in Notepad++ in Windows. It has the CRLFs and it is UTF8 encoded....
If I switch to EE broadband will I loose my Careline personal alarm service.
This is an ongoing problem, which I encountered last time my credit card expired. I received an email from EE telling me that my card was about to expire. The online system will not allow me to either remove the existing card or add a new one.When I ...
Why are EE so uncompetive on price in comparison to competitors?.Is it because a large tract of their customer base just renew blindy?
Hi all, just wondering if anyone has had issues with moving address, even if the openreach box is up and fully functional? We moved to a new build house 2 weeks ago, openreach box on and lights both green, rang EE to move address, said they got an er...
Just moved from O2 to EE for mobile. Virgin media are hiking our 500mb broadband from £54 to £84 next month. There is no other provider where we live that delivers this speed. The attitude seems to be take it or leave it even though we’ve been with t...
my partners elderly mothers landline has been cut off by ee. My partners mother went into an ee shop for help with her mobile phone, and was advised that she needed to upgrade her landline , the sales person citing it was needed by next year.in the m...
Hi, I'm trying to control my connections via Hub Manager but it is not Detecting the connected Ethernet connection. The ethernet is supplying Internet to the device so all is good there, but not registering in Hub Manager
HelloOver the last few days when going to the home broadband page to look at offers logged in I keep getting the following errorSorry, this service is not availableFor broadband deals go to Our Broadband ShopClicking on the broadband shop page result...
Why is my landline standing charge £80. Was told I’d be on anytime charge of £12 per month!
