Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HelloI have recently installed Smart Hub Plus, with the router downstairs, which the engineer recommended. While I am getting WIFI, my smart TV upstairs (Samsung - not old) cannot connect to the WIFI. There is also one room upstairs that has poor sig...
so i passed every section for the EE wifi 349mbps and authorised the deposit but when it was meant to confirm my order i got an error message saying it couldn't be completed yet they still took my deposit
I am looking for any advice and help to link my broadband account.I recently switched from BT to EE and was notified that my first bill was available. I followed the email link and tried to link my broadband account but each time I request a confirma...
Hello. I was on BT Full Fibre 900 and switched to EE full fibre which is slightly faster and cheaper. I did this on the BT website. I received my EE router this morning. My question is, do I just connect the EE router and I am good to go? Can I use t...
I've recently been moved away from BT for my Broadband to EE so now both Broadband and Mobiles are with EEMy landline is still there but plugged into the Router, now digital . My 1st mistake was to use the landline which is now pay as you go so this ...
Hello everyone,I have been with EE for years for mobile and broadband. I have just signed up for another 24 months of 150mbps fibre.I am going to be sent the latest EE Smart Hub Plus. I noticed EE also offer for £10 a month Smart WiFi Plus where you ...
I’ve just been made to move from BT to EE when entering into a new contract. I’ve kept my landline on a pay per call basis as it’s rarely used and was also made to switch to digital. Does anyone know if I can call 150 or EE customer service free of...
Hi there I looking to see if I can get my account number please or can you tell me when my broadband is out of contract
I have been sent an email to upgrade my broadband as my contract is about to run out, but not sure how I do it when the 150 service is sending me in circles, think it’s out of order or something. I have to do this, this week as I been told I have to...
My EE Smart Hub Plus router recently received Firmware version - r1.34.1-R-1055417-PROD-83002.Have we lost the ability to set a WiFi channel number on 5GHz, rather than smart, or did we never have the option?I do have the option on 2.4GHz Cheers
