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EE cable installation at home

Xand21
Explorer

Hello everyone,  I am thinking of moving from Virgin to EE Broadband and TV.  I need your help in figuring out how complex the switch over going to be.  The virgin's external box splits the incoming cable into two output cables, one comes straight to outside of my home office which is upstairs and through a drilled hole in the wall connects to the router and the WI-FI mesh.  The other cable goes to the back of the house (on the outside of the building) and though a drilled hole in the wall to the TV box in the sitting room.  No messy Ethernet or TV cables trailing though the house or up and down the stairs. 

Can the EE/Openreach installers manage an arrangement like this or at least install their boxes where it is convenient for us.   I would like to avoid running cables through the house.

Please advise how you found  the installation process.

Many thanks.

5 REPLIES 5
Mustrum
EE Community Star
EE Community Star

@Xand21   EE's services work in a different way from VM. 

Depending on what is available for your property the will install a single connection  which then is connected to the router. 

Have a look at this guide from Openreach https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist 

They also have a checker to see if fibre is available, or if not what speeds you may get https://www.openreach.com/ 

XRaySpeX
EE Community Star
EE Community Star

There are no holes drilled thro' outside walls for EE TV. It is fed from the router. Depending on what type of BB you can get there a hole is drilled for Full Fibre BB.

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks.  This is what the availability checker says. Is it good news?

 

Screenshot 2025-02-21 at 14.07.48.jpg

Mustrum
EE Community Star
EE Community Star

@Xand21   well it says you can get up to the maximum speeds, and there are no anticipated problems. The feed will come from a pole, so you need to have a look for it and work out if that leads to a location on the property that works for you.

HTH

XRaySpeX
EE Community Star
EE Community Star

Yes, you can get Full Fibre, the fastest type of BB available. A single hole is drilled thro' an outer wall to a ONT modem box fixed to the inner wall.

Look at EE BB Deals to see what speeds of FF are available from EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP