Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I took a 900 speed deal out recently. Managed to get issue resolved by engineer visit, the hub wasn't set up properly when it was updated. I recommend a engineer to always test every port speed for you and wifi and incoming speed on there equipment ...
cant log into bb acc was promised a paper bill just rubbish service
We have suddenly developed a problem with our EE WIFI. We currently have the main router in the living room along with 2 other discs upstairs. Our main WiFi is working fine downstairs and can be accessed upstairs but is a weak signal and keeps droppi...
Hi there, I’ll try to give as much info as I can as I’m not the most technical of people. About a month ago I started to have random lag spikes WiFi my router and also the guaranteed download speed was also not being met. I am on the gigabit plan and...
I’ve just switched from BT to EE and not sure if I made the right decision.I found out the internet was down in my area in the middle of the night around 3,4am, and the status checker suggested the expected fix time was 12:47pm. My partner and I both...
Good morning,I moved over to EE's 1.6gbps service on 21st Jan. I have a Smart Hub Pro and 3 Smart WiFi Pro extenders. Two of those extenders are wired in with one wireless. We live in a large property with thick walls, so signal is always a struggle....
Is there any problem with internet connection in the DY** *** area? I have no connection. Thank you. [Mod edit - full post code removed]
Due to move from BT to EE at the end of the month.The Smart Hub Pro & WIFI Pro equipment have arrived but there's no sign of the Smart Hybrid Connect box!!Some mentioned as I'm currently on BT Halo 3+, i should just keep hold of the EE Hybrid box I'v...
The worst broadband I have ever had. Rang to complain and they said there is nothing they could do. The lag from the internet is awful so for anyone who likes to game I recommend not to buy this broadband. Virgin is far far better and cheaper. Worst ...
Been nearly a month now and have not received the text, nothing in subscriptions, went into live chat and phone call and got no where with it, any suggestions as tried all routes but to no avail, thanks
