Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am currently the account holder for both mine and my ex-partner's broadband, we lived in separate houses. We have split up and I want to move my ex's broadband plan to a new account for him to manage. Does anyone know how I do this?EE has info on m...
Can we offer me a lower broadband fee
I know this is a years old post, but I just had a call from this same number. I ignored it as I didn't know who it was, but they've left a voicemail to say they're just checking to make sure a fault I had with my broadband was resolved. Seems legit a...
Hi I have landline but no phone how can find my phone number number
Hi.I've recently got EE Full Fibre 900 to the property. When I was discussing this option with staff at EE, over the phone (names and email addresses obtained) I was told, with confidence, that I could get a static IP address which is important for w...
Hello,I have recently moved house and decided to move broadband supplier to yourselves. The rooter arrived last night and I followed the instructions for setting it up however we do not have 4g in the house so I think this may be causing difficulties...
Internet been down (low speed 2mps) since 7pm, text bot kept me going with wasted info from 7:30 til 8 when it said... I'm now closed.Called the helpline again, eventually got through to someone at 8:50pm! They eventually git the Internet back up to ...
Please can you check my Broadband is working properly. Signal keeps dropping out
Is it just me, or does it seem to me that the EE dashboard is a complex maze where you can't find anything?No way to contact someone to help you find the exit without spending hours to locate a simple information such as the contract number of your a...
Are there any current codes to refer a friend to Briadband
