Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. I received a package at home via Royal Mail which I never ordered. I kept on receiving messages from EE saying that an engineer will come and router fibre installation and blah blah. But I never ever ordered. I just went to EE feltham high street...
I’ve had my broadband for over a year, I have several devices connected and never had any issues until this past week. My sons computer and my iPad have no problem but all our phones my husbands iPad and the tv keep loosing signal or it just goes u...
I have recently changed my broadband after some issues. I have stayed with EE and been given a new contract and new hub. Approximately £19 wqs credited to my account due to the issues. I was then billed £35 for my broadband in 1st June. My broadband ...
I just agreed to change broadband providers today. I’m moving to EE broadband from plusnet. I just got a text from EE saying to ensure my Openreach Modem is connected and showing green. I haven’t got an Openreach modem. My plusnet router just plugs d...
Has anyone else had the broadband connection issues all afternoon on and off and now off again nothing with WiFi working constantly ringing and nothing is happening
so officially switch from BT 900 to BT 1.6 gbps today, and what a disappointment it has been so far, not getting anyway near advertised speeds and even lower than guaranteed speed of 1.3gbps, most i have had is 1150mbps and sometimes shows 870mbps w...
I'm getting the most dreadful customer service service from EE. I recently switched my broadband from BT to EE. I cannot access my bills online. I have phoned EE customer service 150 (tech and billing departments) now on 7 DIFFERENT OCCASIONS to try ...
Instructions says it might take 5 minutes to connect, but it's been flashing blue for 4-5 hours. Is this normal??
