Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My elderly father has just got a text from EE after recently transferring his broadband from Plusnet. It says”We need you to call us in the next three days on 0330 123 1105 to confirm some information about your recent order. If we do not hear from y...
Hi I was with BT mobile and broadband. Mobile wad sent over too EE with a good deal. Then I upgraded broadband to fiber which was also taken out with BT which was also passed sideways to EE. I can see my mobile details but not broadband not matter w...
Can anyone help. My landline is my lifeline. Yesterday it was crackling and today no line. I have emergency mobile but for some reason I am unable to make a call on that. I reported fault yesterday but now it is of no use. As a disabled user I am pan...
Just wondering if anyone has connected an orbi system to ee 900 broadband I know you have to change to pppoe on your router not sure if you need to do anything else I would appreciate any help many thanks
Hi,when I signed up in Jan I was on the full fibre gigabit all rounder package at £44.99. A few weeks later I was told by a cust service person that I had been sold the wrong package and was moved to the full fibre gigabit essentials. I was also t...
I have switched to EE from BT and the info said I would get 45.53 - 50.6 download.I'm actually getting 22mb/s download and on top of that it drops.This never happened with BT the download speeds were much quicker and it never dropped.I'm really disap...
I recently switched my mobile to EE so as they were also offering a better deal for broadband (also on BT) it was a no-brainer.I have tried for 8 days on different devices with absolutely zero success from the BT homepage using the EE link and also d...
I was talked into changing to ee broadband from BT (big mistake), earlier this year after contacting BT to get my fibre box moved amd been told it would cost £120, but free if I changed over. My fibre box wasn't moved, which is another story. My issu...
Why can’t I see my account number or view my bills in the app?
Since upgrading to High Fibre, my landline is constantly engaged and I can't ring out.
