Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve just moved from BT and now don’t have full broadband coverage throughout my house. The router is downstairs and some rooms upstairs can’t get an internet connection.
Anyone any idea why turning Game Optimiser on more than halves connection speed to the device and increases latency? It's supposed to do the opposite!!!
i have the EE smart router & it’s very slow. When i do speed tests I’m getting below 20 upload & download speed. I’m having the same issue w/ the ethernet cable. Gaming is also been so so laggy, it takes an hour to do a 5gb update. Please help.
I have tried for such a long time to get wifi, but it never ever works. ive spoken to many different people and they still dont manage to get it to work. they say my order is confirmed but then i hear nothing. ive been nothing but patient but now im ...
Hi there,Forgive me but I am a total newbie here...I understand that EE internet (BT) is IPV6????I have a NAS Drive that I can't access from outside my own wifi network unless I change from IPV6 to IPV4.I have been told that..... "Your internet provi...
I believe my network is slow.I pay for 500mb and not even getting 150 consistently.Therefore, I am trying to use EEs speed checker, but first you need to check 'service in your area'. Even this won't work. Seems like a con to try and not let me check...
@eeDone all necessary tests even checked all cable connections tried different ethernets and we are still out!! No wifi no ethernet connections nothing. I've tried resets and still no difference. My area says broadband all good so I think it's eithe...
For the last week or so there have been problems with both my broadband and mobile phone, with often only one bar on the phone and often dropping out when on Zoom etc. I have tried using the EE checker and it isn't functioning. We have contacted EE b...
Hi, after 11 hours on the phone to EE, yes 11 hours! I was promised a re Router Plus to be sent, that was 3 weeks ago still nothing!!!!!! Every time I call them I get a promise and still nothing…….!!!!!!!
Not sure if I've been cut off or I've knocked switch mopping the floor, either way, I desperately need to have WiFi as I've a zoom interview in 40 mins, I can't access my bank accounts as I need WiFi to do so, and I'm panicking.please help
