Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why is there still no parental controls on my home broadband hub. Says log into app but hey are not there. I have young kids on the internet and need want to block adult websites. Surely you are failing customers and putting children at risk if we c...
Please lock my adult content control.
Please could someone explain why I cannot set parental controls on a BT Smart Hub 2 with the EE app. Running latest app and have reset hub.
Hi could anyone tell me how you switch the light off on my smart hub plus from my phone via the ee app
I was expecting EE to go live with my broadband on 2/8, there was a delay with Openreach coming out to instal fibre optic, when they did come they decided that some of the public footpath needed digging up which has to be done by a council representa...
Hey,I've noticed recently that during the day, and random occassions at night, my EE Broadband Router will cut out and go from a solid green light, to a flashing orange light before turning back to orange and then solid green. I am not sure what is c...
Recently upsold to EE Broadband and router from BT contract and router. Sent new EE equipment, but not the boosters as I had expected. Will my BT boosters work with EE router?
hi i was wondering if anyone else has the same issue. My broadband keeps going yellow when i try to go online on games then comes back on when i turn off the console.
I have ordered the 1.6gbps package from EE which should be going live on 5th December. I am currently on BT's Full Fibre 900, so already have the small white fibre model box in my home, but what I would like to know is if this Fibre modem is actually...
Hi,Just signed up for EE broadband (FTTC, FTTP not available here yet). I should have asked if it supports IPV6 when ordering but forgot.So doesit support IPV6 and what size prefix is delegated?I have seen several contradictory posts some saying it d...
