Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Thank you @XRaySpeX for your related post. I am technical support for my elderly blind mother-in-law living in bungalow just around the corner. She only uses the internet for radio via Alexa. Last week her internet stopped working. Unplugging t...
I’m also having issues with the Deco x10 with my new EE broadband. I have 3 Decos set up and they are connected directly to the main EE router with Ethernet cables, however, my Wi-Fi keeps dropping and buffering. Speed tests all come back with 400mb+...
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
I always seem to get ERR_CONNECTION_RESET when using WIFI this doesnt happen when i use mobile data on my phone. Im using a laptop so both the laptop and mobile when connected via WIFI will give me ERR_CONNECTION_RESET on MY own website which I know ...
I can’t access to my EE WiFi
Hi,Recently upgraded to "Full Fibre 500" (A few weeks back)Why do EE only provide a speed test must be run from within the Mobile APP?Why is there no speed test within the Router device itself? (there used to be)I'm seeing wildly differing results f...
I appear to be paying far more than other providers for my Broadband (Full Fibre 150) - can I discuss this with someone?
hi because of my upload latency is so high its making online gaming unplayable, anything i can do?
So ive recently switched over to EE from BT after there's prices were getting silly and so far I cant say im impressed at all.Firstly the speeds are up and down like a yoyo the best speed I have achived so far is 700mbps and on bad days ive been gett...
