Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve just today changed my broadband and Tv from BT to EE. I’ve had a text to advise it has now changed, but no information on a password for the EE internet, I’m still on BT internet. My hub hasn’t been changed, I was advised it would automaticall...
I have just had full fibre fitted to my home guaranteeing 425Mbps download speed, yet my desktop achieves only 3.33 Mbps when I run a speed test. My desktop is upstairs away from the router but I have an EE booster just along the landing from my desk...
Hey folks, so I am a BT customer, and have just recieved a smarthub 3 and moved to full fiber. Graet, all working, no problems. However, I want to look at my account details. I log in to BT, and all it does is try and sell me an upgrade. I come over ...
Hi,So, I had to reset my smart hub plus and before the reset I could change my security settings on the main Wi-Fi network to WPA2 and didn’t have to use the compatible Wi-Fi network. But now the main Wi-Fi only allows WPA3? no option for WPA2 .I kno...
EE app tells me I have altered the aqua light successfully BUT the light stays the same. It is too bright. The router is fine. Chat of little use. Can anyone tell me how to alter the light please?
I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks
I have a Lenovo Yoga 500 laptop which is a few years old but it is not detecting my broadband router.When I had BT broadband it worked fine but I now have EE broadband and since installation of the router it no longer detects the new router.The avail...
This morning there is new Pro router firmware r3.8.24-R-1531355-PROD-1 and it starts by saying use HTTPS which is then says is not available. It then requires the admin password to get into any level of access. Now testing out what it does.It allows ...
Has anyone recently renewed their broadband with ee ,agreed a monthly price of £34.99 .Then I receive messages that my broadband bill is £47.14 .I call EE after the first time and get reimbursed .I get the next bill same again,I call EE and I am told...
