Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have several Lenovo Thinkpads X280 all running Windows 11 25H2. They are connected to an EE Smarthub Plus with either ethernet or WiFi. Intermittently when they are connected, they show Unidentified Network, not the EE hub. This forces Widows to co...
My phone has just decided it doesn't want to connect to the Internet. It uses the same BT HomeHub wi-fi as my laptop, which is working normally. The phone will simply not connect anymore! Any suggestions?
Hey,I've recently moved over to EE and just set up my new Smart Hub (black one). I've got it all up and running but having issues with removing devices from the admin page on the router.Wondering if this is just the norm for this router or if I'm mis...
I've been trying for days to find my account number, I can get on my account via the website but it will not let me see my account number or my bills. I've been with EE for a year now (BT before) but never had a bill either by post, text or email so ...
Been on the Busiest Home bundle for nearly a year, with the WiFi 7 router. All has been working well up until the last few months.I have a lot of smart devices, these all connect to the 2.4ghz network, recently (in the last two months) devices random...
Hi there, I have a server that is running an emby media application so i can access my movies and tv remotely. I have it working by forwarding port 80 for http connections but I want a secure connection over https. When I set up a second rule in the ...
I have been told the EE App doesn't support more than one broadband account and therefore it is not possible to see the account details for both home and 2nd home in the EE App. I can access one account on the EE App and the second account via the EE...
My hub has solid yellow colours which started off blinking then went solid. I have tried turning the hub off and on again, I turned the plug off and on again, still no joy. The Internet connection checker on EE website says my area currently has exc...
I was a BT trialist (and Ex BT employee)... I took part in the Nuisance Call trial and also volunteer for the BT to EE Migration trial. Unfortunately the Migration was cancelled last year before it even started.So I moved tp EE (thinking it would hap...
The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...
