Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...
Bt contract was soon to expire.Had a call about changing to 24month EE broadband and telephone account.Changeove went without hitch. 1/2 the price of BT.The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which ...
I have finally reached customer services after having spent an hour yesterday waiting for the phone to be answered.I am trying to change my broadband service from Full Fibre Gigabit essentials to Full Fibre 300 Essentials. I am about 6 days into my c...
Does EE offer a public ip (I thought BT does), is BT and EE the same company now? I am a bit confusing now. also if not IPv4, do you have IPv6 public ip?
I'm switching over to EE from Vodafone but forgot about my landline phone and porting over my number when going through ordering which has now been placed.So, what do I need to do to both add a landline and ensure I keep my existing number, I'm assum...
Can anyone instruct me how to port forward this number 9311 on my router.It's for a CIS EV charger that I can not connect to.Thanks
Here to ask if anyone has had the same situation!Like 2 months ago a man came to my door about changing to EE, my old bill with sky was like nearly £50 a month so was happy to change. He told me the max speeds for my place would be reached with the...
We've had our optical broadband connection and Digital HomePhone adapter for about 3 weeks. It mainly worked well until today. The broadband is working fine at 150 Mbps, but the "landline" has stopped working. The adapter is showing a green light as ...
Hi there,I'm trying to use the student discount offer on Student Beans to save 20% on the price of 900mbps broadband package, however when I go through the EE deal there is nowhere to add in the discount code from Student Beans.I can't find this anyw...
