Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have today gone into a new contract for Broadband and TV bundle which includes netflix. By the time I upgrade Netflix to no adverts I'll be paying £61 a month. I have been stressing out over the cost and phoned EE yesterday but was advised they c...
Title: FortiGuard Still Blocking Official Lahore High Court Website (lhc.gov.pk)Hi everyone,I’m hoping someone from EE’s technical or network team can help me resolve a persistent access problem that’s been ongoing for several months.Whenever I try t...
Hi, I’ve just ordered 1.6gb full fibre 5 days ago. I’ve downloaded the EE app and the estimated installation date said 1st June. But now it has changed to 14th July, which is 2 months after the order. No one said to me when I ordered that it would ta...
Cauld someone please advise why my Smart Hub 7 Pro has not updated to the latest firmware?The Web UI and EE App both state that my hub and 2 extenders firmware versions are r3.8.24-R-1531355-PROD-1 and I know there have been at least 3 updates since ...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
Good Evening The Blink System wont reconnect to the new EE. Ive literally tried everything i can think of and what has been advised. Has anyone else had this problem? Im looking for solutions Many thanks
Plugged in new hub - step 1 of 3, according to the screen. Hit arrow which shows me how to plug in the power cable (!) and returns to same screen. Repeated several times, but haven'tmissed anything so far. Connected broadband and ethernet cables an...
3 people at EE didn’t know anything about this I was told I would get my termination fee from plusnet paid have until Feb 2027 so would have been over £280, it wasn’t until the day before activation that I found this information out I also decided to...
I live rural, I have EE broadband and the WiFi keeps freezing, I’ve tried to reset everything numerous times, the port light on the open reach white box is flashing what can I do?
