11-09-2026 11:09 AM - last edited on 11-09-2026 11:48 AM by Leanne_T
Good morning
I would like to book an appointment with an engineer to come and install an ONT box for my wifi.
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[mod edit: removed all personal details from the community]
11-09-2026 11:43 AM - edited 11-09-2026 11:53 AM
@Larasillence Have reported you post to a Moderator to remove all your personal details, just so you are aware.
Edit:- since @Leanne_T has now removed your details, think it would be best you just call EE CS and arrange what you need to be done. Use the contact us from below.
11-09-2026 11:59 AM
Have you ordered BB from EE? EE don't arrange just installing ONTs w/out an order after which they will arrange an installation date when the eng. will attend. Have you been given a "go live" date? If not, I should chase CS.