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Book engineer to install ONT

Larasillence
Visitor

Good morning 

I would like to book an appointment with an engineer to come and install an ONT box for my wifi. 
*********************

 

[mod edit: removed all personal details from the community]

2 REPLIES 2
JimM11
Maestro
Maestro

@Larasillence Have reported you post to a Moderator to remove all your personal details, just so you are aware.

Edit:- since @Leanne_T has now removed your details, think it would be best you just call EE CS and arrange what you need to be done. Use the contact us from below.

ee.co.uk/help/contact-ee

XRaySpeX
EE Community Star
EE Community Star

Have you ordered BB from EE? EE don't arrange just installing ONTs w/out an order after which they will arrange an installation date when the eng. will attend. Have you been given a "go live" date? If not, I should chase CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP