Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can’t access to my EE WiFi
Hi,Recently upgraded to "Full Fibre 500" (A few weeks back)Why do EE only provide a speed test must be run from within the Mobile APP?Why is there no speed test within the Router device itself? (there used to be)I'm seeing wildly differing results f...
I appear to be paying far more than other providers for my Broadband (Full Fibre 150) - can I discuss this with someone?
hi because of my upload latency is so high its making online gaming unplayable, anything i can do?
So ive recently switched over to EE from BT after there's prices were getting silly and so far I cant say im impressed at all.Firstly the speeds are up and down like a yoyo the best speed I have achived so far is 700mbps and on bad days ive been gett...
My broadband package has come to the end however there are no offers available to me aside the package that just expired. I want to downgrade to the essentail package but dont seem to b able
Exhausted all other options in trying to get in touch with EE to confirm whether there are people out and about working for EE in the NP22 area in South Wales asking to come inside our homes to check broadband speeds. Is this happening, or is it a sc...
Hi all, I live in an area where over the last year a company called City Fibre have been installing FFTP by digging up the pavements. The lane I live in wasn't done apparently due to our power and telephone are all delivered by overhead wire. The lan...
I often see this: https://d.pr/i/vQ9EbR As a customer of ee, can I use it?
Anybody having issues with no internet yo15 area
