Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How much is the charge if your router isn't returned?
EveningFor the last ~12 months I have had a rock solid 900Mbps down / 100Mbps up On the 11th August, this dropped to a very stable 500Mbps down Speaking to EE, they ran through some basic tests and could find nothing wrong - though whilst on the phon...
hello all i just recently got new fibre broadband 67mb/s moved from talktalk and i tough ee would be better at least a bit as my download speed on steam maximum goes to 5.1mb/s is this normal i wanted to see a bit more up to 10mb/s steam downloading...
Hello,I have IPTV (Kartina.tv) connected to WiFi 5Ghz, which is working fine most of the time, except every few hours (every 4-8 hours) it hangs and looses connection. Internet/Wifi and all other devices works ok. Kartina TV support said it must be s...
Hi. Our village is about to be hooked up with fibre broadband. It’s part of the government’s voucher scheme. Openreach are laying the fibre. Can anyone tell me if EE is part of this scheme as I would like to stay with my provider. Thanks Maggie
Hi their can anyone help me please I got a Text Message saying that I am no longer with EE as I am Now with EE and BT, Now I cant set up my new internet as I have work men In my bedroom as their was a storm here in Scotland that took off my roof on t...
Over the last month or so, I have been noticing a lot of PPP errors. The symptom is that the ADSL line will remain connected, but there is no internet connection. It usually resolves itself fairly quickly without any intervention but there is clearly...
Hi all, New EE customer joined the end of December, and noticed I was unable to connect to my shield Pro via the router. I'm not big on port forwarding etc., but I wouldn't have thought internal networked devices would be blocked.Anyway I need to k...
Question:- have just ordered Fibre max 500 with Smart-wifi. My current EE 4g system has 3 x BT Home Hubs to extend current wifi network – can I add them to the new Smart wifi disc, i.e 4 in total?
Why does my WiFi connection keep dropping/cutting out? On all mobile devices, laptops, and even my gaming console. I'm constantly losing connection and having to reconnect, even when in the same room as the router? Any help or advice would be greatly...
