Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I joined EE October 2nd their broadband and phone service. But I feel not so welcome. I've received no email to confirm my contract. No email with any information. I was told I'll recieve a letter in the post with an id* of some sort of a pin or Id* ...
Hi community,I recently upgraded to Full Fibre with the new Smart Hub and have setup parental controls on our home network. I have created a group in the app to contain my kids devices and tried out the various parental control levels including "mode...
Just received my cancellation fee just wondering how do I transfer it to my bank account thanks!
Having real issues connecting a Google Nest Mini and a Sonos Play 1 to the Hub. I can set up a Chromecast Ultra fine, which makes it all the more perplexing. I've tried at the usual stuff people recommend and even switched to WiFi 6 compatibility and...
HiI need help, I've just started a new contract with EE for my broadband (previous 2 year contract ended )however the account number is different and the new account number given is incorrect or at least that is what the system says when i try to use...
New here, can anyone tell me how I see my bill? Says it's been generated but when I log in to see there's no options to see my bill what I'm paying or anything my app won't connect to my router either
Hi,I've received a letter saying my services are being transferred, however this request has not come from myself and I'm the account holder and also the owner of the address. How has someone been able to do this, and how to I resolve it?I've tried r...
Hello guys,Maybe someone could help me because i'm intending on jumping to the 1.6Gbps package and i need to know if the actual fiber cable, more exactly the end of the cable is dual or single because i'm intending on having my own wifi7 router with ...
I so wish I had come across your post before agreeing to change to EE. I wholeheartedly sympathise with you as I also feel that I was grossly mis-sold the broadband package by EE, the only difference is that this was done over a lengthy telephone c...
