Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The "last 31 days usage" page in the My EE site is showing insanely high usage:I can't account for this at all and I was wondering if others are getting the same?Note how it says it was updated at 3am on the 29th, yet apparently it had already upload...
Hi all, I have been using Smart WiFi Plus for a few months now without issue, until Friday past. Since then, the throughput speeds have been terrible, resulting in constant Sky Stream disconnections. Where the speeds were around 200Mbps these have ...
Hi i have a question as noone has seemed to of cared. I have never recieved any compensation for the times i was without internet. Which was 180days to 200. I was in contract (internet) with EE. One day we went into a ee shop and lady convienced my g...
I just received my Smart Hub Plus.Previously Virgin customer and their Hub was working in modem mode and all DHCP assignment was done by my ASUS router.Almost all devices use static addresses, some of them need to stay connected to existing WIFI(home...
Hi thereWe are living in a flat where we cannot change the wiring or sockets...we were sent a box and an engineer came out but couldn't fit it as expected. Is there still the option of having broadband, without going to fiber and new wires. Sorry for...
This post is partly an informational one to let you know about some exciting news I've found out about, but I still have a few questions too. BT WiFi is becoming EE WiFi right now. There has been an ISP Review article confirming this, and I have pers...
Hi,I recently ordered broadband from EE, but it took almost two months for the installation to take place. During that time, they sent me a 4G WiFi hub. Now that the broadband is installed, I would like to set up a direct debit and return the WiFi h...
Advice suggests that calling EE, you can get voicemail turned offreality suggests it’s impossibleto me solution simple give customer option to set rings to say 25, currently highest is 10, 25 would in most cases never be reached
Changed from bt broadband to ee. Got new router from ee then had a letter stating to return the router. Now had letter from bt asking g foe return of their router any one else had this. Do we need to return the ee router??
