Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been with EE for 9 years, had multiple contracts with them at the same time and yesterday I decided to change my plan. The advisor upsold me to go with EE broadband £35 a month for 500mbs and 2x sim only a with unlimited everything for £10 eac...
Go into hub manager. Turn off the 2.4GHz band for Main WiFi and save. Then go into Compatible WiFi turn off 5ghz band then give a new network name for the 2.4GHz band and select security type WPA2- Personal and add a new password and save.
Hi all.I am considering leaving EE broadband with 11 months left on my contract. Before the rises come in during March, they are working out around £13 a month more expensive than a rival offering twice the speed.The rival company are willing to comp...
Hi! I'm moving into a new house this month and have been trying to see the broadband deals available in the area. However, when I get to the broadband deals page (https://ee.co.uk/broadband/deals), enter my address, and select 'See your deals', I alw...
I was with BT after being with Virgin for many years. I was happy with the service I was getting from BT; I work from home and the package was more than adequate.I visited an EE shop about a mobile contract, and I allowed myself to be talked into swi...
Hi,I recently upgraded my broadband package to a "part fibre" connection. Since this works by the exchange im connected to using fibre and copper to my house, does this mean that I will be able to order fibre soon? Or better yet, pay for a fibre line...
I placed an order for Broadband and TV on 13th January so I could get everything moved over before my contract with my current supplier runs on on the 17th FebruaryI have received a date now of March 19th for an engineer to install and I can't unders...
Hello I have a Smart Hub SH32B and I'm trying to stop my working pc to lag every time my kids devices are switched on.I can access to my Hub Manager but then I don't know how to prioritize my pc.Can someone point me in the right direction?Many thanks...
Have had full fibre 500 fitted last week and having problems setting up certain products. Mobiles, Sonos and pc all set up fine over WiFi. Solar edge inverter was connected via ethernet. Then switched off router to solve another connection and when...
