Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,After some advice. I'm with Sky and have given them notice to cancel for 15th May. I've signed up with EE Broadband, but the first available activation date was 16th May. so have signed up with that.Have I done this correctly? I can't tell whe...
I just renewed my broadband and have a hard credif search appearing on my file. Can someone explain why?
Hi,I've purchased a 30-day pass to use an EE Wifi Hotspot. The signal is strong where I live and the speed of internet is fast, but periodically and randomly the wifi will just timeout even when I am using it; which is really problematic when on vide...
I signed up for move from BT for BB TV and phone as well as mobile. Went live yesterday and I've spend hours on the phone as never got a single confirmation e mail. They told me they will write to me instead as my BT internet email is not recognised....
Basically dealing with these lag spikes for months now, the internet basically completely cuts off (the black markings) every so often and if it doesn't, there's usually a huge ping spike which is as good as losing connection too.Is there any way to ...
Hello I am currently on full fibre 900 and wish to downgrade to full fibre 150 as i am within my cooling off period , i spoke to EE agent yesterday (Date 10-4-24) this agent accepted my downgrade request and texted me a link for me to approve documen...
I've recently signed up with EE broadband (wifi 6). Previously I was with sky, and had our shed wifi connected for wifi with a tp-link RE650 AC2600 via a CAT7 ethernet lead and worked perfectly - 1st problem was that none of our devices would connect...
Monday 29th April 11:02 - the mircowave BroadBand just stopped! Has the signal from antenna been turned off? Help!! My rural broadband provider not answering, so I am stuffed! 25 hours on..... Is this just me in rural Wiltshire? This happened fi...
Just had my fibre installed today, and on the busiest household package the 1.6 Gbps. When connected to the Smart Plus Hub, it says WAN 1000Mbits when it should have said 2.5Gbps. I then connected the ethernet from the ONT directly onto my 3rd party...
my broadband router was sent to me saturday 27 of april to be activated today as in the 30th my modem from the wall is bt but not connected so due to this i have to way of setting up my internet ?
