Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I give up in my quest to join EE.The website, instead of being open and honest, hides key information so the customer cannot make an informed decision. Example:EE broadband customers can also get unlimited sim with £20 discount. Website says click h...
I upgraded to full fibre a couple of months ago, have a new router and all is good. At least it was until ee are persisting in trying to send me a new router. Apparently AI has detected that I have a pendant alarm which may not be compatible with m...
How long does it take for your Internet to come back on after you forgot to pay your bill it them u have payed it
When I had my broadband installed recently, the installer told me I could contact my broadband provider to get a free WiFi adapter card for my PC, which has not got one.But when I called ee the person at the end of the line said they had not heard of...
Had full fibre broadband installed in November and have yet to make a payment by direct debit
How long does it take for the connect to get up to speed, my account is for the 900 but only getting 44 at the moment.
Please before switching from my older broadband provider to EE I was made to understand then everything related to my contract will be taken care of without me worrying about it. But I have received an email from my former broadband provider informin...
Hi is anyone else having issues connecting to broadband this morning? just wondering if ee has gone down. Thankyou
When I call our surgery I am given a choice to press either 1 or 2 on the key pad. Pressing either does not work and am returned to message to press options. Phone is bt 4600 with dv adapter connection.
I have been on the ee app. I've gone to the icon which is titled Manage but when I tap on it I only see my mobile subscription and plan but not my broadband bill. I have uninstalled and reinstalled the app but to no avail. Any assistance please would...
