Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45874 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89304 Views
  • 11 replies
  • 12 Helpful

Resolved! Broadband installation

Hello everyone, I live in a basement flat in Bristol BS8, where the mobile phone reception is very poor, I can't use mobile broadband, I can't find any broadband socket or open reach in my flat, only one socket like this, I don't know exactly what th...

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Aiden10 by Investigator
  • 1035 Views
  • 15 replies
  • 6 Helpful

Miss-sold EE broadband

As my BT Halo 3+ package was due to end in January I called BT on 18 December to find out about new package. I live in a very large, very old house. When we moved to fibre the fantastic BT engineer supplied us with 3 extender disks as this was the on...

Wifi

How can I find when my EE home WiFi  two year contracts Ends ? 

Geeran by Visitor
  • 283 Views
  • 1 replies
  • 0 Helpful

. New hub delivery

EE have signed me up as a new broadband customer and only allowed 48 hours to 'go live'. Not realistic for getting the hub to the other end of the country!So now my old provider has switched off and my hub is only due for delivery in 3 days time. (if...

Wifi

So there it two issues I have one being my wifi is not working even though my wifi box is blue and second of it I can't see my bill for this month or any month. As everytime I go to look it only show my phone not my wifi and it won't link my wifi to ...

Crysta1 by Visitor
  • 382 Views
  • 2 replies
  • 1 Helpful

Sky internet really bad tod can use ee box

My partner has sky Internet and would like ee as he has seen how mine works well but no fiber in his area and says when I look up his address that non is coming to his area. He has been told he can use an ee box with a sim card can someone clarify pl...

Wantmebed by Valued Contributor
  • 855 Views
  • 25 replies
  • 2 Helpful