Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello we are having sum sot of technical difficulties with connecting to the Internet for sum resun can you helo us out we have to keep turing off and on the router and resetting it
Is there a page that tells of issues. The openreach fibre modem is showing a red light.
My switch was due today and finding that my previous ISP had already 'puled the plug' I connected the EE Smart Router.Up and running so a big THANKS to the Connection Team. Best wishes,
Hi there, I'm using smart broadband router, one of the lan port connected to a homeplug.The other homeplug connect to a switch hub share to two devices. Android TV box, and My smart TV.Every time I try to watch Netflix in my smart TV or watching some...
Dear EE CS team,I have the latest smart hub. It has been working well and stably for a while, about 1 month. Then the internet connect starts flucturating. It drops out and reconnects often. As long as it is connected, speed is very fast. I have trie...
My new iphone is telling me i need to reconfigure my router from WEP because its not secure, to WEP2 or WEP3. How do I do this?
speeds getting slower and slower compared to a year ago.BT sport which we subscribe to constantly closing due to error code,cd001.very frustrating and becoming not worth the £15 a month.
I have a problem with my device it’s not working
How on earth do I get a bill for my broadband the day after it gets installed this is an absolute joke if anyone else understands this please let me know I didn’t see anything when I signed up that I will be billed the day after gets installed or I w...
I recently got Full fibre installed and the package included 20GB data boost.Can you tell me when this will be added to my mobile allowance - thanks
