Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, Hope you are well.I would like to connect a wireless access point to my EE Smarthub Plus to improve the wireless performance. I was wondering if this is possible.I cannot remove the smart hub from the pipeline as I have to use the EE voip solu...
Hi, I've just joined EE (from Sky) and I'm having the same issue with an EE Smart Hub Plus. I can't open certain ports to enable Sage Accounts software to work across my wifi network. It's fine with a wired connection.Two out of the three required ...
Hi,How can I find out if Hybrid connect is included in my package as I had a seperate box with BT but not given one when crossing over to EE. Or is it builty into the Smart Hub Plus? Thanks
Hi. Recently transferred from bt broadband to ee. Been asked to return the bt disc that came with the bt router. Only problem is that the router is in one of the upstairs bedrooms and the disc is need at the bottom of the stairs to ensure a good sign...
Hi,Unwilling yesterday BT pushed me to renew with EE. I should have said no based on the bad reviews I have seen so far of EE broadband. Anyway, I have a few questions:1) my service is supposed to start tomorrow , when I check my order on my BT acco...
My broadband upload speeds have been low (1Mb/s) for about a week. At home I have no landline or phone signal (and my mobile provider doesn't support WiFi calling) at my house so I have to go to someone else's house (also with no mobile signal but w...
I have all of sudden keep having a timeout error on my company website which I use and update. Every can access the website and I can on my phone BUT soon as I turn on my WiFi it’s inaccessible. Checked with my IT team and advised it’s the broadband,...
I have 300 mbps ee fibre and get around 290 on 5ghz devices over wifi, but 2.4ghz is between 10 - 20mbps download with 60mbps upload. I have 2 pc, a samsung phone and smart plugs on the 2.4ghz. EE sent a new router, but still no change.Would adding a...
I have recently changed broadband providers and currently using EE mobile but my JVC TV no longer connects to wifi ever since. Anyone has any idea of what I can do to restore this. I have tried to hotspot abd still couldnt connectAny ideas what else ...
Possibly the worst service provider out there these days. Was with BT (second worst) for 4 years was upgraded 2 weeks ago to the EE package which includes the Hybrid connect supposed to keep you connected to the mobile network even when the broadband...
