Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I want to install a VPN on my EE Smart Hub Router, namely Express VPN. I can install it on certain individual devices in my network but not on the router itself. When I go into the VPN section of the router it says " Your EE Smart Hub has been desig...
Christmas yet again and kids can't watch anything that stream's because broadband is down again EE has been the most unreliable network, switched from sky to save a few quid and seriously wished I hadn't will be reading how to get out of contract and...
Hi how can I get the parental safety locks off my Internet so I can visit other Internet pages on browser thanks
As a technophobe, I have not been able to find any information why my new TP Link router will not connect to the internet.I have shoved a pin in to reset the router to no avail. Any suggestions are much appreciated.
Xmas eve - in the middle of a family movie - the broadband goes and stays gone. No way of contacting EE - Disgraceful
hi is there anyone out there having the same problems as me. we changed from sky to ee in october duee only because ee was much cheaper the skky and in the present situation pennies count. we have been havin probs with pixels breaking down spund dis...
It's start at yesterday 17:00, I try to reset the modem but still not working. After it I turn off the modem around ten to fifteen minutes than turn it on, it can connect around ten minutes. The modem light keeping green light when the network discon...
I've just moved from Sky broadband to EE with the Smart Hub Pro. However I can't get my TP-link range extenders (RE450 and TL-WA850RE) to work with it. I use the range extenders as wired access points for a couple of wired devices around the house ...
Is there a limit to the number of devices the hub will show connected? I have devices that I know are connected (this one for instance) and yet it's ip address does not show in the device listing when logged into the EE smart hub.Is there a way to fo...
Been moved from BT FullFiber 900 to EE fullfiber 900, I was told no settings would change and there would be no drop in service. im using Netgear Orbi 960’s plugged direct into the ONT box, everything’s been working fine but at 2am the internet no l...
