Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 44324 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85863 Views
  • 11 replies
  • 12 Helpful

Missed appointment, no information, no accountability

Hi all,After the problems I’ve been having my connection, mentioned here... I bit the bullet and booked for someone to come out this morning to investigate.When making it, I had what I thought, was a constructive conversation with the support person....

SwannyD2 by Established Contributor
  • 444 Views
  • 1 replies
  • 0 Helpful

EE Smart Hub Plus - LAN Configuration Change

I am really struggling and in fact disssapointed with EE as it now appears that i cant access my work VPN since switching over to them. I have been told that it is possible to use VPN by some EE Guides and others say no. I could do with a propoer ans...

PezMoz by Visitor
  • 1291 Views
  • 2 replies
  • 1 Helpful

Looking AT Cahnging My ISP

Looking to change my ISP - if I went with you could you please supply me with the following information1. What kind of router do you provide2. If I took a landline could you port my current number and would this be a digital line3. If a digital line ...

Voicemail

I want to turn off voicemail on my landline phone. I am trying to use the phone using an adaptor, but when a voicemail comes in, it stops my landline from working. I need the landline to work as I have a 91 disabled mother living with me and she need...

Ann1956 by Explorer
  • 2338 Views
  • 2 replies
  • 0 Helpful

Pairing of Smart WiFi Discs with Smart Hub Plus

I have recently upgraded my Broadband to EE Smart Hub Plus router. However my 2 Smart WiFi Discs seem unable to pair with the new router? The help services seem to be unable to suggest anything to rectify this-they suggested both discs are faulty!Is ...

Transferred from BT to EE

I've transferred my 500gbs broadband from BT to EE to consolidate my mobiles. With BT I had 3 disc around our home & everything was perfect, however I cannot get any of the discs to marry up. EE are not offering solutions unless I bought theirs  Can ...

NVR not connecting to Smart Hub Plus for CCTV

We have upgraded to the Smart Hub Plus and so far the Internet speed is 100 plus which is great. I hope the below makes sense.The previous EE router was connected to our NVR with a red Ethernet cable and using port forwarding and a DNS name server we...

Zoobs1 by Investigator
  • 1066 Views
  • 11 replies
  • 8 Helpful