Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hey all,so I have been a BT customer for many years and had their halo three system which worked really well. I had three discs. They extended my signal into all parts of my house but recently I have been ported over to the EE set up With Smart hub a...
Signed up back in September and paying for 1.6g which initially we were getting speed of 1.3 to 1.4 but since start of Oct we are averaging 300 to 500 which is ridiculous.
Hi all, I have an issue with the ee home app.It was working perfectly fine. I had set everything up no problems at all. Then the fibre engineer came out and installed the fibre line. Now I cannot get the app to move past the message "it wasnt possibl...
Trying to get to grips with my new "Smart hub plus" router (App version 1.13.1, firmware r1.35).Connectivity is excellent. The user interface I'm having a number of issues with.For example my ancient Acer laptop shows under "My Network" (via http://1...
I have had to change to EE from BT as this is the new domestic service - asked to send back old discs and replaced by EE WiFi hubs.this has disrupted many services in the house including sky- had to get sky engineer out . THE EE app does not connect ...
Hi I've already got My EE App on my phone and it's got 2 phone contracts associated with it. I've just opened a home broadband account with EE and would like to add this account to the app as well but i'm struggling, i just seem to keep getting into...
Hi all,I was recently transferred from BT to EE after the end of the contract. I have NEVER had any issue with BT when I was with them. However, the moment my transfer was complete, things began to head south—intermittently losing connection and some...
I've just received my new hub will it connect to Internet okay if I change from old BT hub
We are on the Full Fibre Gigabit package at £51.36 a month. Can someone help. My question is about the Extender. I understand this is extra on top of my monthly payment for this package. Is this a perpetual rental or is it a rental to eventually...
Hi. I have a newly acquired TP link AC2100. The basic setup did not work. Can anyone help with advanced setting up?
