Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell me where i can download the cyber security software. you sent me the email and asked me to set up online account. but ...
When trying to check for my broadband contract end date I try going into broadband subscription on app and I get the you are not allowed to view this page message any help appreciated
Hi, I had an engineer come out to check my broadband as it was having issues, found there was nothing wrong although my speeds are drastically low. He suggests asking for a new router, how do I do this?
I'm 16 months into a EE 24 month broadband contract I also have 2 EE mobile contracts, Will I be able to upgrade my Broadband now about 8 months early? Is there a fee?
I recently switched from a legacy Fibre Plus account to a new Full Fibre 150 plan, but my previously plan hasn't been cancelled so I'm still paying two bills. I contacted EE on 04/05/2024 about this but missed the call back on Monday and don't really...
Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...
Looking at my Broadband data usage, I am presented with number such as 17690.53; however, the units are not given.So is this kB, kb or some other measure?
Hello, I’m having trouble getting game pass added. We have broadband and the game pass came as part of the package but we’ve never been able to activate it since November. Please can someone help.
