Broadband

Molly1977 · ‎05-08-2025

Iam due to take over the line in my current property on the 18th of august as the other person did not cancel there service iam trying to use the smart hub in the mean time but it won’t allow me to as I think it’s still picking up the others persons account it I know there services have been cut off for none bill payment as they have told me this

XRaySpeX · ‎05-08-2025

It's not working simply cuz the line has been suspended due to the previous owner not paying for it. You need to wait until your "go live" date comes around.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Molly1977 · ‎05-08-2025

Will this mean I can use the hybrid connect either

Molly1977 · ‎05-08-2025

Can’t sorry

XRaySpeX · ‎05-08-2025

You may probably use it. It is just a mobile router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP