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EE smart wifi plus flashing blue continuously. Picture freezes

Jeanneypye
Investigator
Investigator
 
14 REPLIES 14
Mustrum
EE Community Star
EE Community Star

@Jeanneypye    Seems you have pressed the WPS button, if you press it again it should dwitch off.

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean/ee-smart-hub-p... 

Flashing blue light

When the WPS button on the side of your hub is pressed, the light on your hub will flash blue. This means it's waiting for you to press or select the WPS option or button on your computer or device.

I have pressed the wps button on then mini box and it is still flashing. I can't find wps on my computer. Is there a symbol?

Light is still flashing. Can't find any other wps button except that on mini box.

@Jeanneypye   is it the main router where the blue light is flashing or the extender?

Have you tried just switching it off and on again?

Daz_01
Valued Contributor
Valued Contributor

Try using a ethernet cable to reconnect to main router 

It is the extender unit that is flashing. It has been perfect for a year
then suddenly this happened.
JP
dragonxpress
Established Contributor
Established Contributor

Same problem I have been getting - works fine for a period of time then either blue flashing light or orange flashing light - no reason for it.  Pairing close by works but when moved back to place orange (or blue) flashing.  Done this several times and nothing works - get frustrated, lots of cursing - threaten to buy some decent branded gear and try again next day after leaving it paired overnight next to the hub and lo behold - bloody thing works again ... for a few weeks then rinse and repeat ... 

Yes my symptoms exactly. The TV from the main box works perfectly. I tried
resetting the affected TV with the wi fi code and the flashing stopped for
about half an hour then it started again. Hopefully some clever chap will
come up with the answer.
JP

@Jeanneypye   have you moved the extender close to the router and then re=pair it, either by WiFi, or by connecting the two with an ethernet cable?

Leave them linked overnight or longer and then move the extender back, but maybe a little closer to the router if possible.