Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello. I recently switched over from BT to EE using the full fibre package and everything was fine. Openreach came out to my flat and installed something above our door and everyone else's within the flats and tinkering around the box outside our doo...
Is anybody having issues with their WiFi. Mine has been down since this afternoon. Maidstone area.
Hi Everyone,I've got an order in for 1.6Gbps 'Busiest Homes Bundle' FTTP which required an external build (BT Wholesale checker showed "Multi Dwelling Unit Residential MDU Built to Curtilage External Build required.")The Openreach Build Team attended...
My router box fell down and its not working what shall I do ? And what is the charges I have a contract and It is my first month
Moved to EE from BT a few months ago. The service was pretty good until I installed the EE router, since then the home phone line keeps cutting out. I reboot the router and get a voice message when I try and use the phone.I’ve raised this with EE s...
I recently changed from BT to EE Broadband (fibre), i got 1 x smart wifi extender boxes with the main hub but this does not cover all of our house. I spent around 20-30 mins convincing the customer services person the one smart wifi box didnt cover o...
A couple of weeks ago my mother was told by BT that she would have to move her phone / broadband account to EE. She agreed to this and on 13 June an engineer from EE visited her with new equipment. This move has not gone well however. My mother is in...
If we give up our landline/telephones can we continue with broadband? Are there cost implications? Thanks
I have been told this is tech problem but they can't resolve it promised call back but that didn't happen. So now can't access my broadband account. Have tried raising complaint do thry respond to complaints????
