cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My phone won't connect to the wifi

Anshin
Explorer
 
1 SOLUTION

Accepted Solutions
JimM11
Brilliant Contributor
Brilliant Contributor

@Anshin Multiple devices are ok, so the problem is your phone, either tell the phone to forget the connection completely, switch the phone off after you have don it, leave it few minutes, back on and reconnect to the wi-fi after that!

View solution in original post

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Anshin 

What device.

Are you connecting to the correct network and using the correct password.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Anshin
Explorer

I have a similar problem.  My Android phone won't connect to the EE broadband,  with wrong password error.  I can connect via my EE account,  but this requires putting in my username and password every time. I've tried all the resetting solutions etc. But to no avail. 

P.S. it used to work and other  devices connect ok.

JimM11
Brilliant Contributor
Brilliant Contributor

@Anshin Multiple devices are ok, so the problem is your phone, either tell the phone to forget the connection completely, switch the phone off after you have don it, leave it few minutes, back on and reconnect to the wi-fi after that!