Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We have upgraded to the Smart Hub Plus and so far the Internet speed is 100 plus which is great. I hope the below makes sense.The previous EE router was connected to our NVR with a red Ethernet cable and using port forwarding and a DNS name server we...
Hi,Back at the beginning of this year, we lost our BT phone signal overnight, for no obvious reason that we could deduce. Eventually discovered that when I'd rung BT in Jan when our existing plan was expiring, we were switched to digital. This wasn't...
I am a novice but trying hard.!! I have been given a tracking no. to track a fault repair. where do I find the procedure to track my fault?
I have just had new broadband fitted just over 2 weeks and yet again the WiFi isnt working , I'm getting a little fed up know as I had know issues with my old one , I'm needing to do some work so Ivw has to put on my hotspot which isn't great , can ...
Anyone else having problems with their app.I been online since 10th May, logging in ok but put my correct details on the manage section and doesnt recognise my details. EE have said they are having issues,but its way too long now and I want to view m...
I have the same experience as Gandalf2 in almost the exact same sad, painful and totally unacceptable way. I left TalkTalk because they were so rubbish, making mistakes and talking ridiculous lengths of time to put right and sadly now in my first 3 m...
Hello I'm having issue my broadband package was upgraded yesterday to fiber 67 full works an the WiFi enhancer option dose not show up anywhere or in my ee WiFi settings so I can't use the option I'm trying to find out why it not showing up
I had the new Smart Hub Plus installed yesterday and due to building layout had to have it installed in the kitchen area. It all connected up perfectly however it makes a constant, if not frequently intermittent, high pitch noise. I work from home so...
Changed from BT to EE equipment wish I never bothered nothing but issues every night when I get home from work the broadband keeps dropping out even the smart hybrid connect doesn't work it just keeps flashing red on the 3 signal lines shows it's con...
Hi,The DHCP of my EE hub is configured to use the IP range 192.168.2.x to lease IPs to devices connected to WIFI. This works for like 80% of the time but there are situations where it starts to lease IPs from the range 17.16.1.x??? Does anyone know w...
