Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I want to make a payment but I can’t *************** broadband 127 pounds [mod edit: removed personal details from the forum]
Hello, I am trying the last month to cancel my wifi subscription because we have moved out of the house but I have not been getting any replies and this month I was actually charged. Can you please help me?
Anyone else got issues? We had problems all yesterday evening 31st Aug and now no internet at all 1st Sept.
I've gone through filling in details for the Fibre Plus broadband contract, but I'm stuck. It says, "Choose when you'd like your broadband service to start. You can pick the next working day (if your order by 1:30pm) or up to two months from now." We...
A few months ago I switched to fibre. Initially I was getting approx 2-3MB.This has now dropped to approx. 400kB.If I run speed tests it shows speeds that I am just not getting wherever I try to download from.Tried sending HELP to the contact number ...
I have rented a house without wifi in uk through a friend and now I hope to subscribe an EE broadband plan. The problem is I am currently abroad and will arrive in uk on 10th september, before then no one is in the house. As I can tell from the forum...
Hi recently my broadband and land line was down, it took 1 week for the engineer to come, will I get a refund for the week I was without.
My EE broadband has been flakey for a week or two. Today it failed altogether. Of course no customer service is available. thanks ee
