Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I have an EE Smart Hub in my front room of my house and I need internet in my new garden office. I have an Ethernet cable in the new office which is linked to the house. Could I buy a second smart hub router to plug in? And if so, how would I set ...
I'm having an issue where most devices in my home after upgrading to 500mb speed struggle to hit 100mb wired or wireless. The main items being used are 2 phones, PS5, TV and 1 Chromecast. The PS5 and TV are hardwired but constantly buffer and 1 of th...
Loosing wifi access on street, shops and even at home, when i have to reconnect manually. And I have plenty of dataWhat shall I do?
My ee broadband connection is constantly dropping out does enyone electricity have this problem ?
How does anyone ever get to contact customer services? Everything is menus that do not help. If you select broadband it is then a range of texts and proposed phone calls that don’t even ring then say there is a missed call when it did t ring! EE is n...
hello, im still uncertain when it comes to Static IP adress. Does EE provide me with one if I asked? As I see other broadband providers do. Having a small home server I need access to a static IP, have been with EE for some years now really loved the...
I have not been able to get the contact number of EE that can attend me immediately, it is impossible to contact the customer service of this company by phone because it requires a phone number of the same company, leaving us totally cut off from tha...
Just yesterday I had my broadband installed, after waiting 2 weeks with no internet, because one of your engineers decided to only do half the job. My wireless speed to my PC was going up and down, started at around 15mbps, then up to 60 mbps, now it...
FTTP is coming to my street. I want to stay with EE, what products are available as my contract runs out next month
Hello, how do I know if my broadband is faulty or my router? Thank you
