trying to connect my router straight to ont box have a asus rog gt-b98

[elflash69]

hi can anyone help me i have a 2 .5gb ethernet with a 1.8gb ee busiest but when i go to my asus rog rapture and then wan to ont box i am only getting 950mb am i doing something wrong any help would be great running a pc with 2.5gb ethernet and a asus rog rapture GT-BE98 THANKS

[JimM11]

@elflash69 What is the model of your ONT from OR? What is the colour of the ethernet port on the ONT? Has it been upgrade when your service went to EE highest speed? Have you ever got higher than 1Gb/s at anytime? See this OP post below link.

Solved: ONT RJ45 negotiated at 1Gbps only - on the 1.6 Gbps package - Page 2 - The EE Community

[elflash69]

router stays on red when connecting to wan to ont ee buisiest 950mb should be 1.6gb also using 2.5gb ethernet via pc with cat 8

[elflash69]

its red yes it has been upfraded because i can get 1.6gb wifi 

its a  GPON NOKIA

[elflash69]

I should say also am using a usb to ethernet c  adaptor ugreen i go to control panel on pc and can see 2500mb link speed 

[Mustrum]

@elflash69   which port are you using to connect to the ONT, the 10Gb or 2.5Gb?

Are you using Cat6 or better cables?

Are you getting internet access? 

[JimM11]

@elflash69 You need to check the NIC settings of the device connected for ethernet to see its on 2.5Gb setting.

[elflash69]

yes am using cat8 i have cat6 also the asus when i go from wan staight to ont box my last connection is red will not connect to internet

[elflash69]

do i turn smart hub pus off

[JimM11]

@elflash69 Your Asus router is not setup correctly.