Moving home with exsiting EE contract

[July6th]

Hi,

I'm moving home next month, and I've notified EE of my house moving.

The staff told me that I will have a 14-day period to cancel my new contract. I didn't quite get it when I heard it, but now I've realised that after moving I will have a new 24-month contract and that's why I will have this cooling-down period.

Does anyone know whether my understanding is correct? If correct, does that mean I can cancel my contract within this period without having to pay the early leaving charge to EE - the reason is that I found if I start a new EE 500MB contract by myself, it would bt 5 bucks cheaper per month comparing to my current price.

Thanks!

[Mustrum · Accepted solution]

@July6th   Are you currently out of contract or do you still have time to go?

If so EE have waived your current early termination charges in lieu of a new 24 month contract. If you were to cancel within  14 days I suspect that charge would be applied.

Plus you are unlikely to have a seamless house move.

[July6th]

Thanks for your reply. Yes I'm still within the 24-month contract, it started from Aug 2024.

[Mustrum]

@July6th   so I guess 12 times your current monthly fees in early termination charges is not quite so good as an extra fiver.

[July6th]

Yeah sounds so haha, I think I'll just keep going with the current one now. Thank you for your help!

[Mustrum]

@July6th   always worth exploring options.

You could ask if it is possible to keep your current contract term, but pay the moving fee.

Might be worth a go.