Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good afternoon, I want to pay my broadband contract but I want ro know how much it is. I haven't been in the country for the last months and that why i haven't been able to pay, pls let me know how much I owe so I can pay .
Unstable ping. Resetting the router via the app normally helps but when going through the process. The message checking the connection inside and outside home this will take about 1 minute is stuck at 1 minute. It doesn't advance.
What has happened to EE? It used to be very good - at least that’s what the search engines said and still say. Yet I’ve never had a good experience of them and I’ve been with them 5 years tho. So perhaps my real question is how did they get a good re...
I have a Wi-Fi switched fused spur used to control an Aga. I have previously had it linked to my BT router but can not get it to pair with the EE router. I have temporary turned off 5ghz but this has made no difference.i have managed to pair all othe...
So I was sold a new broadband package and guaranteed a minimum of 41mbs (I know that is terrible but I live in Cornwall, UK) just did multiple speed checks and I'm getting 27. This isn't the 1st time it's been lower than promised. As I said to the gu...
Sort it out you useless **bleep**
Just to say moved TV broadband and phone over 6 weeks ago, saving over £80 per month and can speak to people who care, a huge difference from the apathy at Sky who said they did not want to lose a customer of 23 years but offered a £5 reduction on th...
Yesterday was activation and I was online but today the router is flashing orange and will no longer work. I have turned it off and on several times to no avail. Is this a common problem?I work from home and this is very inconvenient as I get little ...
I have added a second wifi booster to our house and can’t seem to pair this at all. Very frustrating! The first one paired fine, but now that I am trying to pair a 2nd booster - they both go on the blink! Can anyone advise please? We have grey areas ...
no WiFi which makes work near impossible. Going on for nearly a week in Edinburgh EH7 5DD. Ee claim only be fixed on 28 Nov. Completely unacceptable and not even offering refund.
