Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
hi all.Is the above a simple swap over. ive been with BT for just shy of 3 years. The broadband has been awful since day 1 in my small property. 20 metres away from the router the WIFI is rubbish, for example to download a 129GB update the PS5 sugges...
Will my current unlimited broadband plan automatically carry on if I don't do anything when contract ends.
Hey, I have just set up my new EE broadband but to make use of my full set up I need to log in, 192.168.1.254 opens the page with the EE logo and a “spinning wheel” and nothing happens, the page won’t actually open to let me log into admin settings
Hi, Just switched from Virgin Media (FTTP into a media converter to take it back to DOCSIS) to EE Full Fiber. I am using an OPNSense router connected directly to the ONT. I have an SFTP server and a Wireguard VPN Server, both of which worked fine wit...
Hi all, I changed my wireless password 2 days ago and have had to reconnect my devices using the new password. Some devices don’t recognise the new password whilst those that do now frequently drop off the network. Anyone got any suggestions? I’ve r...
Devices are connecting to the smart HUB 6 plus however the connection being made doesn’t allow the device to connect to the internet. I have tried all the connection Issue troubleshooting methods. Once I start the power cycle The lights shown seem ...
I have recently had installed the Busiest Home Bundle which is 1.6GB FTTP with a Smart Hub Pro and three WiFi extenders. The problem is that this is supposed to support up to 190 WiFi devices but it will not support more than about 30. EE have invest...
BT 'threw us over the wall' to EE last year! I will not go through all the problems we had with that move and this is complicated as We passed the control over to my daughter - we are old and they were affecting their businessSimply the problems were...
We have changed from BT to EE. ( unfortunately) The services we require are Broadband, TNT sport, Netflix , and a landline which includes “ free calls” up to an hour. My husband who has suffered a stroke needs the landline. I have made at least 20 ca...
My EE broadband contract is coming to an End so i decided to do a renewel online which was for the standard 500mbps which i did on the 02/01/26 then the day after i decided that i really only needed the core 500mbps so i rang EE to cancel the order ...
