Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,Have been using the new wifi 7 router and wifi hub pro now for a month or so, not sure if I'm doing something wrong, followed the procedure in the box, router works fine and hits speeds as my contract. My issue is the wifi , barely scraping 50mbps...
On our EE Smart Hub, firmware version v0.09.01.09281-EE, there seems to be an IPv6 firewall I cannot turn off.When trying to add pinholes, only one IPv6 pinhole appears possible.IPv6, if wanted, is supposed to be universally addressable, isn't it? It...
is there any information yet about what areas will be switching when? I keep getting called by someone who says that I need to switch and they need info about my account so they can give me a discount. Sounds like a scam to me but they do sound con...
i have the white smart hub, had this for a few years, i upgraded to full fibre last year, But i have read my router is only wifi 5, should ee be able to upgrade my router to the smart hub plus wifi 6 for free if i ask them, i also have 3 extender di...
Hi. Hoping to make our hallway corner more presentable. We have EE Router, Hive Hub, Openreach modem & TP Link plug too.Losing a plug or two would be ideal. I'm thinking I can usb power the Hive hub from router. Maybe the modem can go in a tidy box ...
I have a question about the Full Fibre setup if anyone might know?We currently have a pole connection and the entry point is upstairs in a second floor room (office). Essentially the pole line goes to the corner of the house, then round the side and ...
I've not had notification on my bill
Spoke to someone on 31st december on the App live chat to upgrade my phone as contract was up, at the time he offered me a broadband deal and I mistakenly said my broadband was not up until April. as I had been advised by Virgin that it was not out f...
HiI am changing my broadband from BT to EE (same company). I use my TP link AXE75 router as opposed to the BT hub. How do I connect the digital voice adapters to the TP link router to connect my home phone which is changing from analogue to digital?
I recently moved broadband from BT to EE, and I am unable to view my bill online. I called two weeks ago and spoke to someone who told me I had to link the device to my account, but whenever I try, it says that it is linked to another account. I do n...
