Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45917 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89402 Views
  • 11 replies
  • 12 Helpful

Openreach

Hi. Did anybody else have problems with openreach constantly cancelling appointments two days before they were due to install. It happened twice to me so I cancelled the order. They said they were unable to attend. No other reason given. Strange when...

Speedtest choppy when using ThinkBroadband.com

I have been doing some speed test of the FTTP (FF500)  broadband connection, using thinkbroadband.comThe result is not as clean as I had with my previous provider (VM350). What i get is very irregular reading during the test for both Downloads and Up...

Landline/ router query

I've recently signed up for EE broadband only. Do I need to continue paying Talk talk for the landline so my router will work?

GrahamO1 by Investigator
  • 433 Views
  • 9 replies
  • 5 Helpful

Broadband Web page not work

HelloOver the last few days when going to the home broadband page to look at offers logged in I keep getting the following errorSorry, this service is not available This seems to be a perennial problem as there has been multiple threads around this, ...

Resolved! Wifi plus flashing orange

I have connected a new router but when trying to connect the wifi plus it just flashes orange but does nothing else. Please help.

DC17148 by Investigator
  • 704 Views
  • 5 replies
  • 3 Helpful

Re: unable to connect

Unable to connect Battey security camera throw my WIFI keep getting not found use to be able to connect when on sky XTU Wireless Video Doorbell Camera with Chime, 10 unable to find the router.  Michael 

Michael4658 by Established Contributor
  • 539 Views
  • 7 replies
  • 3 Helpful

Resolved! digital home phone

just switched from a landline to the digital service and got two phones what i wish to know how do i get the plus sign when imputing a number

popey3765 by Investigator
  • 396 Views
  • 3 replies
  • 4 Helpful

Resolved! I've purchased WiFi 7 from 3rd party, help needed.

So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...

Resolved! How do I cancel my broadband contract?

Hello - I've tried calling, waiting or reading articles as to how cancel my contract. Can someone please help me? I've moved countries and I just want to pay any remaining amount and be done.