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Jo1012
Visitor

Every one week or so my internet not reaching second floor. With BT was okay and cheaper monthly cost. Now always have to check my signal. Poor. Even its a fiber connected with router. Strangewhen internet provider name and router box changed the signal in the same place, just price higher 👌

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Which EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP