Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have switched from BT to EE and Vodafone to EE for my mobile contract! Currently still thinking this may have been the worst decision I have made!! I cannot get my BT hub to connect and pair with my EE account. I have reset my hub so that it is usi...
Recently renewed my BT broadband contract and so moved to EE broadband - (all rounder Full Fibre Gigabit). Previously had connected Mercusys H80 mesh (as AP) to BT broadband router (am wired between router/main halo and the two satellite halo via unm...
Hi how can I request a check of my broadband please. It’s been dipping a lot recently
I've recently changed from sky to ee I'm wondering how long it takes for them to get back to you to tell you if they've accepted tonoay your early leaving fee
Hello, I signed up with ee and switched from another provider. Got the 900mb/s sports package (normal sports) which included tnt sports, the agent added Netflix, another box and I also wanted sky sports to be included. This was on the chat at first t...
I see many people struggling with the same issue – BT Hub won't pair to the EE app – so is there a fix? Why do I need to use an app to modify parental controls? When we were with BT we could manage the wifi online.
i upgraded from BT full fibre 500 to full fibre 900 a few weeks ago.....As the bt router is not fit for those speeds when wireless i phoned up and asked to downgrade to 500...I was told by the BT/EE employee that this couldn't be done as new terms a...
Has anybody else had a nightmare with EE House move ? I've been told numerous dates , each date came and went with no broadband and now they are blaming open reach and are unable to give me any switch date ??
Hi,I have recently purchased fibre from EE and have seen on my order that Openreach are coming on Monday to do the works outside the house. The problem is my actual phoneline comes straight into my house and is terminated under the floor in the cupb...
Hi all. I upgraded to 900mbps fibre the other week and moved from BT to EE and all was well for the first few weeks. But this past week, the signal from my smart wifi hub has been awful. Places in the house where unused to get a good signal, I get ...
