Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have one room that isn’t obtaining the 700mb guaranteed download speed promised.i have already used the standard Extender that was supplied however, I am shortly to receive a 2nd hub.if this hub has no direct Ethernet connection to the broadban...
Hi Dear I have returned Old EE kit but keep receiving emails money will be deducted for not sending. I have a proof of Royal Mail send receipt.
Hi , everytime I try to watch itv on my fire stick it keeps freezing
Hello, I’m thinking of changing to we from Vodafone. I have an early exit fee from my current provider but we have said they will give a switching credit. Just wondering how that works and if they give that to my current provider or if it’s a credit ...
Does the EE Smart WIFI Plus unit support Power over Ethernet (PoE)? So that the unit does not need to be plugged into a power socket?
HiI've was previously with BT and then switched to EE and received a new router several months ago and ever since then when i'm working from home using he VPN the speeds are extremely slow to open documents and applications. I mentioned this to my I...
HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...
My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ?
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
