Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It's start at yesterday 17:00, I try to reset the modem but still not working. After it I turn off the modem around ten to fifteen minutes than turn it on, it can connect around ten minutes. The modem light keeping green light when the network discon...
I've just moved from Sky broadband to EE with the Smart Hub Pro. However I can't get my TP-link range extenders (RE450 and TL-WA850RE) to work with it. I use the range extenders as wired access points for a couple of wired devices around the house ...
Is there a limit to the number of devices the hub will show connected? I have devices that I know are connected (this one for instance) and yet it's ip address does not show in the device listing when logged into the EE smart hub.Is there a way to fo...
Been moved from BT FullFiber 900 to EE fullfiber 900, I was told no settings would change and there would be no drop in service. im using Netgear Orbi 960’s plugged direct into the ONT box, everything’s been working fine but at 2am the internet no l...
It has been the month from hell for Wi-Fi. I moved house- and was previously with BT. I let them know I would be moving two weeks before the date (29/11) Day of the move- Wi-Fi doesn’t work. I wait a day thinking that because it was a Friday evening ...
Hi, I've subscribed to EE broadband for about 6 months. The wifi works fine but mobile reception in my house is very patchy and I would like to add landline capability to use DECT phones. Grateful for assistance. TIA
I must admit to finding this 'forced' change the, most stressful thing since my husbands death! BT told me nothing would change except the name of the provider. Rubbish... ! Just about everything has changed and not for the better!Not at all easy, ...
I recently migrated from BT broadband to EE and to cut a long story short, they've made a right proper balls-up of it.I initially made the switch online via my BT account, set up the direct debit, job done. Or so I thought.After a few days I had rece...
Why won’t my app pair with my hub I have upgraded to ee from bt and it does t work correctly it’s a joke I need the WiFi controls due to having children
