Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45752 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89076 Views
  • 11 replies
  • 12 Helpful

Broadband Spped

According to Mr Bacon I can run a business, stream movies, play games and keep an extended family on line in a delirious haze of broadband eutopia ! Three of us in this house and the boy can’t play fifa at the mo because of the lag!  Please do get in...

EEshizz by Investigator
  • 316 Views
  • 1 replies
  • 0 Helpful

Resolved! Returning Equipment not updated

Recently I have upgraded my Router to Wifi 7, under the order I have to return the old devices.  I received the packaging from EE, packed and shipped the items back to them and I have a POD from the 15th November.However it is still logged as 'Waitin...

Herbhead by Established Contributor
  • 788 Views
  • 4 replies
  • 3 Helpful

Re: 4g EE mini box keeps turning off

My mini box is the same, it works for 20 mins or so then freezes. It's been like this today, normally it occurs once-twice a day.My main box doesn't have the issue at all and thats downstairs. My router and mini box are upstairs 1 wall separating whi...

Flake1 by Explorer
  • 594 Views
  • 3 replies
  • 1 Helpful

BT To EE Router Not Arrived

HiMoving from BT To EE switch over date is 10/12/2024 we have full fibre connectionCurrent equipment includes hybrid connectLooks like royal package will not deliver today (currently at south midland mc).  I am just waiting for royal mail to confirm ...

Russelld by Explorer
  • 413 Views
  • 2 replies
  • 2 Helpful

EETV.

I have EE broadband and wondered how i can get EETV on my television or computer

Max speed between WIFI Pro and Pro Extender

Could anyone let me know what is the maximum speed between the two Pro devices over WIFI?Turns out the built in cable I was using to the office was a BT CW1308, which I can get up to 1 GBPS out of with Smart Hub Plus. However the Pro Router will only...

Ewan15 by Skilled Contributor
  • 1467 Views
  • 11 replies
  • 2 Helpful